About Messenger calling for your Facebook Page

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Certain messaging-related metrics, ad campaigns and organic messaging features for businesses and ads delivered to and from Europe and Japan will be unavailable.
This feature is not available to all Pages.
Messenger calling for your Facebook Page lets your business connect with people using audio or video calls. The feature is free to use and doesn’t require a phone number.
All calls begin as audio only, with the option for your business or the other person on the call to turn video. When answering calls made to your Page, you'll appear to callers as the Page, not your personal account.

Benefits of turning on Messenger calling for your Page

When you set up your Page to allow Messenger calling, you can:
  • Receive and answer the incoming call in your Inbox in Meta Business Suite mobile app or Messenger. You can also receive and answer incoming calls on Meta Business Suite desktop when the Inbox tab is open.
  • Manage calls and messages with a person in a single chat.
  • Make and receive multiple calls simultaneously.
  • Call a person back within 7 days of their call. You also may be able to request permission to initiate a call even if someone hasn’t called your Page in the last week.
  • Create ad campaigns that allow people to call your business.

Learn more

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