How do I access and download information about my child's Messenger Kids account?
Change platform:Computer Help
You can access and download your child's information from your Parent Dashboard. Learn more about the Parent Dashboard.
To download your child's information:
- Log into your Facebook account on a computer.
- From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
- Below Accounts you manage, click your child's name.
- Click Controls.
- Click Download [Name's] Information.
- Select Create File.
You will get a Facebook notification when the file is ready to download.
Note: Downloading this information is a password protected process and your child will receive a notification saying that you've downloaded their information.