Why is Facebook asking me to update my profile information to use payments in Messenger?
Payments in Messenger are only available in the US at this time.
We may ask you to verify your identity to help keep your account secure, prevent unauthorized access to your financial information, and to comply with various federal and state laws.
To use payments in Messenger:
- Your Facebook profile name needs to match the name on your government-issued ID.
- Your date of birth on Facebook needs to match your date of birth on your government-issued ID.
If you need help with payments in Messenger, please contact our support team.