Messenger Kids

Messenger Kids is a messaging app for kids to connect and keep in touch with friends and family. Features include messaging, video calling, games and stickers.

Using the Parent Dashboard from their Facebook account, parents can manage their child’s contact list, monitor their activity and change their account settings.

Getting Started
Messenger Kids is a video chat and messaging app designed for kids to communicate with family and close friends.
Messenger Kids features include:
  • Parents set up and manage their child's Messenger Kids account through their own Facebook account.
  • Parents supervise friending.
  • Parents use their own Messenger account to message and video chat with a child who's using Messenger Kids.
  • Adult family and friends who are added as contacts to a Messenger Kids account connect to the account through their own Messenger accounts.
Messenger Kids is available in select regions in the App Store for iPad, iPod touch and iPhone, the Amazon Appstore for Fire tablets, and the Google Play Store for all other Android devices. Learn more about how to create a Messenger Kids account.
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At this time, the Messenger Kids app is available in select regions for iPhone, iPad, iPod touch, and all Android devices.
You can download Messenger Kids from the App Store, Amazon Appstore, or Google Play Store.
The app is available in the following locations:
  • Afghanistan
  • Algeria
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Australia
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • Brunei
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Central African Republic
  • Chad
  • Chile
  • Christmas Island
  • Cocos Islands
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Cuba
  • Cyprus
  • Democratic Republic Of The Congo
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Eswatini
  • Ethiopia
  • Fiji
  • Gabon
  • Ghana
  • Grenada
  • Guatemala
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kenya
  • Kiribati
  • Kuwait
  • Laos
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Macau
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia
  • Mongolia
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Puerto Rico
  • Qatar
  • Republic of the Congo
  • Rwanda
  • Samoa
  • Sao tome and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Singapore
  • Solomon Islands
  • Somalia
  • South Africa
  • South Sudan
  • Sri Lanka
  • St Kitts and Nevis
  • St Lucia
  • St Vincent and the Grenadines
  • Sudan
  • Suriname
  • Syria
  • Taiwan
  • Tanzania
  • Thailand
  • The Gambia
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Tuvalu
  • Uganda
  • United Arab Emirates
  • United States
  • Uruguay
  • Venezuela
  • Vietnam
  • Virgin Islands
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
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To create an account for your child:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click Create Another Account.
  4. Type your child's first and last name.
  5. Click Continue.
  6. Click Create Account.
  7. Click Done.
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If you are the parent or guardian of multiple children, you can create a Messenger Kids account for each child and manage them all through your Facebook account.
To add another child on Messenger Kids, first create a new Messenger Kids account for them.
You can manage the activity of all of your children using the Parent Dashboard on Facebook:
  1. Log into your Facebook account on a computer.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. The name of each child that has an active Messenger Kids account will be listed on the left under Accounts you manage. Click the name of one your children to manage their account (example: add and remove contacts, set up sleep mode to control when they can use the app).
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We're always looking for ways to improve Messenger Kids, and your feedback helps us do that.
To let us know about any issues you’ve experienced or changes you’d like to see, please fill out our feedback form.
When leaving feedback, it's always helpful to give us as much information as possible, including details about your device, operating system, and any steps you may have taken that led to a specific issue.
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Parent Dashboard

Managing
You can manage your child's Messenger Kids account using the Parent Dashboard.
To access the Parent Dashboard on a computer:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Click your child's name on the left under Accounts you manage.
Some Parent Dashboard features are only available on mobile at this time. Features in your dashboard include:
Note: You can add another parent to your child's account. Learn how to add another parent.
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You can view recent images and videos from your child's chats using the Activity tab in your mobile Parent Dashboard. Learn more about your Parent Dashboard.
  1. Log into your Facebook account on a computer.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's account.
  4. View image below Images in Chat.
Only images from current contacts will appear. To view conversations from past contacts download your child's information. Learn more about how to download your child's information.
To remove images or videos:
  1. From your child account, go to the Activity feed, click on the image.
  2. Click Remove.
The image or video will be removed from your child’s thread and your view in the Parent Dashboard. Other people in the chat, and their parents, will still be able to see the removed image or video.
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As a parent, you can add someone with an existing Facebook account (example: grandparent, aunt) as a contact for your child on Messenger Kids from your Parent Dashboard.
If your contacts have children, you can also send a request for their child to connect with yours on Messenger Kids. Learn more about friending on Messenger Kids.
To add a contact for your child:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu.If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's name.
  4. Click Contacts.
  5. Click Add Contacts. Search for people you'd like to add or select a category (example: Family Members, Other Kids, Your Friends), then click Add.
If you can't find one of your child's friends, click Invite Other Parents to invite their parent to download the Messenger Kids app. Any parent or guardian you ask will be able to see your child's name and photo, but won't be added as your child's contact.
When a child is connected with any adult, the child will not see their Facebook page. They will only see the adult's name and profile picture.
To remove a contact:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu.If you don't see it in your menu, click See More... and scroll down to find it.
  3. Click Contacts
  4. Click ig-three-dots on the right side of the contact.
  5. Select Remove [person] as a contact.
What if I or my child can’t add someone as a contact on their Messenger Kids account?
If you or your child can’t add another kid as a contact on Messenger Kids, it may be for the following reasons:
  • The kid’s parent did not accept your child’s friend request.
  • The kid or the kid’s parents blocked your child’s account.
  • The kid’s Messenger Kids account was deleted by their parents or Facebook. To secure the safety of our app, Facebook will delete Messenger Kids accounts that show suspicious activity or are connected to parent accounts that show suspicious activity. Learn more about why we may delete a Messenger Kids account.
If you can’t add another adult as a connection for your child on Messenger Kids, it may be because they didn’t meet our standards for who can create an account and connect with a kid on Messenger Kids. Keep in mind that we apply our standards more strictly on Messenger Kids because the app is designed for children under 13.
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If your child no longer uses a device, you can log out of the session using your Parent Dashboard. Learn more about your Parent Dashboard.
To log your child out of their Messenger Kids account:
  1. Log into your Facebook account on a desktop.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's account.
  4. Click Controls.
  5. Click Log Out of Devices.
  6. Click Done.
Note: There may be a delay if your child is currently in a call or their device is offline.
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Your child can report a message, image or person. You will be notified when your child creates a report.
To review your child's report:
  1. Log into your Facebook account.
  2. From your News Feed, go to the section on the left side and click Messenger Kids.
    If you don't see it, click See More...and scroll down to find it.
  3. Click your child's photo below Accounts you Manage.
  4. Click Activity
  5. Below Updates to Contacts, review the report and tap to remove content.
  6. Note: You can remove the reported content from your mobile app.
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Settings
Sleep mode lets you manage when your child can use the Messenger Kids app. When the app is in sleep mode, your child won't be able to use it.
You can choose when sleep mode begins and ends, and change your settings anytime using the Messenger Kids Parent Dashboard on Facebook.
Note: These settings for sleep mode will remain in effect until you change them.
To set up sleep mode for your child:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Click Controls and click Sleep Mode.
  4. Click to select During the Week or On Weekends, then set start and stop times.
  5. Click Save.
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When you enable codes on Messenger Kids, you turn on a 4-word code your child can share with friends. Friends can use the code to request permission to be your child's contact. Friends who enter your child's four word code and their parents will see your child's name, their photo and who manages their account.
To turn codes on or off, use the Messenger Kids Parent Dashboard:
  1. Log into your Facebook account on a computer.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's account on the left.
  4. Click Controls.
  5. Click [Child's] Code.
  6. Click Copy or Get a New Code.
  7. Click Done.
When codes are turned on, your child can see their code any time they tap their profile picture in the Messenger Kids app.
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These are instructions for how to delete your child's Messenger Kids app. For help with the Messenger app for iOS or Android, visit the Messenger Help Center.
To delete your child's Messenger Kids account:
  1. Log into your Facebook account on a computer.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Click the account you'd like to delete in the menu on the left under Accounts you manage.
  4. Click Controls.
  5. Below Account Settings, click Account Details.
  6. Click Delete Account, then click Confirm.
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Friends

Friending
As a parent, you can choose how friending works using controls in your Parent Dashboard.
You can choose how to supervise friending by selecting one of the Friending controls:
  • My child can choose contacts: Your child will be able to add and remove people on their contact list and you’ll be notified every time. You will still be able to add and remove contacts through the Parent Dashboard.
  • Only I can choose contacts: Adding and removing contacts can only take place from the Parent Dashboard within Facebook. If there’s another parent/guardian managing your child’s account, they’ll also be able to edit your child’s contact list. Learn how to add or remove another parent.
You can also change how your child requests and adds new contacts by:
Note: When you change how you supervise friending for your child, all parents on the account will be notified.
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You can update your settings in your Parent Dashboard to help your child connect with friends more easily.
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Turn on codes for Messenger Kids and you will get a four-word code your child can share with their friends. Your child's friends can use this code to request permission to chat with your child in the Messenger Kids app.
If a friend shares their Messenger Kids code with your child, your child can use it to find and add their friend as a contact on their app or you can add it for them from your Parent Dashboard.


Parent Dashboard
To find your child’s code on your Parent Dashboard:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's account.
  4. Click Controls > [Child’s] Code.

Learn more about Messenger Kids.
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If your child has permission to choose their contacts, they can accept or decline friend requests from their Messenger Kids app. You will be notified when your child receives, accepts or declines a friend request.
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As a parent, you can add or remove contacts for your child even if they have permission to choose their contacts.
If your child does not have permission to choose their contacts, you will need to add their contacts for them through the Parent Dashboard.
To approve or decline a friend request:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it, click See More... and scroll down to find it.
  3. Click [Name].
  4. Click Activity to review friend requests.
  5. Click Approve or Decline.
To remove a new contact:
  1. Log into your Facebook account.
  2. From , click Messenger Kids in the left menu. If you don't see it, click See More... and scroll down to find it.
  3. Click Contacts.
  4. Click on the right side of the contact.
  5. Select Remove [person] as a contact.
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Permissions
You can request permission from parents to add their child to group chats and add contacts for their child.
If you are approved:
  • Kids you add to a group chat will become contacts and can chat with each other individually without further parent approval. Parents will be notified of their child’s new contacts.
  • You’ll use Messenger to message your group chats while children use Messenger Kids. Children in your group chats will be able to see your name and profile picture.
  • You can see what happens in group chats you are a part of, but you will not be able to see individual chats between kids you connect.
To ask parents if you can add their child to group chats and add contacts for their child:
  1. Tap this link from your phone to open the group creation screen in your Facebook app.
  2. Tap Next.
  3. Type a group chat name in the text box.
  4. Tap Next.
  5. Tap Copy Link or Email Link.
  6. Send the link to the parents of the children you want to include in your group chat.
Note: Make sure you pick a group chat name that parents will recognize.
To find a link for a group chat you’ve already created:
  1. Tap this link from your phone to open the group creation screen in your Facebook app.
  2. Below Your Group Chats, tap See Group Chats.
  3. Tap Copy Link or Email Link.
Parents with your link can see your name, profile picture and any work, education and current city information listed on your Facebook profile. When a parent approves your request, you’ll become their child’s contact and can add their child to your group chats.
If your connection controls expire:
  • You won’t be able to add the child to group chats with kids they’re not already connected to or add contacts for the child.
  • The child will still be connected to the contacts you made for the child.
If a parent removes you as a contact:
  • Your group chat controls will expire.
  • You won’t be able to chat with the child individually.
What if kids in my group don’t get along?
If you are part of a group chat and kids in your group chat are not getting along, you can:
  • Contact the parents and suggest they remove the child who their child isn’t getting along with as a contact. When a parent removes a child as a contact their child will be removed from all group chats with that child and will not be able to contact that child individually.
  • Delete the group chat. When you delete the group chat kids will still be contacts and can chat with each other individually. Once you delete the chat, you will need parent approval to create a new one.
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Messages
Your child can send a new message on Messenger Kids:

  1. Open the Messenger Kids app.
  2. Scroll to the profile photo of the person who you want to message.
  3. Tap below their profile photo.
  4. Write your message and tap .
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Your child can send a picture or video using Messenger Kids:
  1. Open the Messenger Kids app.
  2. Tap at the top of your screen.
  3. Select GALLERY to choose a picture or video from your camera roll, select PHOTO to take a photo, or select VIDEO to record a video.
  4. Tap .
  5. Select all of the people you want to send it to, then tap Send.
Your child also has the option of adding camera effects to their photos and videos.
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Your child can start a video chat with their contacts on Messenger Kids:


  1. Open the Messenger Kids app.
  2. Scroll to the profile photo of the person who you want to video chat.
  3. Tap below their profile photo.
When you're done, tap to end the video chat.
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Your child can start a group chat on Messenger Kids:
  1. Open the Messenger Kids app.
  2. Below your picture, swipe left and tap Create a Group.
  3. Select the contacts you want to include in the group chat.
  4. Tap Create.
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Customize
These are instructions for how to change your profile photo using the Messenger Kids app. To change your profile picture on the Messenger app for iOS or Android, you must update your profile picture on Facebook.
Your child can change their profile picture on Messenger Kids:
  1. Open the Messenger Kids app.
  2. Tap the profile photo at the top of your screen.
  3. Tap .
  4. Take a new photo.
  5. Tap to save as your profile picture.
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Your child can change their background color on Messenger Kids:
  1. Open the Messenger Kids app.
  2. Tap the profile photo at the top of your screen.
  3. Tap Decorate Your App.
  4. Select a color.
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Privacy and Security
Note: Parents can remove contacts from the Parent Dashboard. Learn how to remove a contact.
Your child can block someone from their app when they no longer want to message individually with a contact. To block someone on Messenger Kids:
  1. Open the Messenger Kids app.
  2. Tap the photo of the person you want to block to open the conversation.
  3. Tap in the top.
  4. Tap Block.
What happens when my child blocks someone?
When your child blocks someone:
  • The person your child blocked will no longer be able to contact your child individually.
  • The person your child blocked will still be in group chats with your child unless your child leaves the chat.
  • Your child can still see the photo of the person they blocked and any conversations from before the person was blocked. (Your child will no longer be able to see past conversations if you remove the contact. Learn how to remove a contact. )
  • You’ll be notified and can view their blocked contact in your Parent Dashboard.
Keep in mind that blocking a contact does not notify the blocked contact or their parents. If you think the blocked contact violates our community standards, you can report the contact. Learn how to report a person.
How can I view who my child blocked?
To view blocked contacts from the Parent Dashboard:
  1. From the Facebook App, tap More.
  2. Tap Messenger Kids.
  3. Tap your child's name.
  4. View blocked contacts below Updates to Contacts.
To view blocked contacts from the Messenger Kids App:
  1. Open the Messenger Kids app.
  2. Tap on your child's profile.
  3. Below Privacy and Safety tap People You've Blocked.
How can my child unblock someone on Messenger Kids?
To unblock a contact:
  1. Open the Messenger Kids app.
  2. Tap on your child's profile.
  3. Below Privacy and Safety tap People You've Blocked.
  4. Tap Unblock next to the name of the contact you would like to unblock.
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Your child can report a person on Messenger Kids:
  1. Open the Messenger Kids app.
  2. Scroll to the person you want to report and tap their photo.
  3. Tap .
  4. Tap Report.
  5. Select This person is being mean, This person is making me feel weird, I don't know this person or Something else.
  6. Tap Can you tell us more? to give more detail about what's wrong.
  7. Tap Send.
Note: When your child reports someone on Messenger Kids, it will appear in the Parent Dashboard below Updates to Contacts. Learn how to view your child’s report.
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Your child can report a message or image on Messenger Kids:
  1. Tap and hold the message or image, then tap Report.
  2. Select This is mean, This makes me feel weird, I don't know the person who sent this or Something else.
  3. Tap on Type what happened to give more detail about what's wrong.
  4. Tap Done.
Note: When your child reports a message on Messenger Kids, the report will appear in the Parent Dashboard below Updates to Contacts.
Learn how to view your child’s report.
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You can access and download your child's information from your Parent Dashboard. Learn more about the Parent Dashboard.
To download your child's information:
  1. Log into your Facebook account on a computer.
  2. From , click Messenger Kids in the left menu. If you don't see it in your menu, click See More... and scroll down to find it.
  3. Below Accounts you manage, click your child's name.
  4. Click Controls.
  5. Click Download [Name's] Information.
  6. Select Create File.
You will get a Facebook notification when the file is ready to download.
Note: Downloading this information is a password protected process and your child will receive a notification saying that you've downloaded their information.
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We take our role in keeping abuse off our services seriously. That's why we have developed a set of Community Standards that outline what is and isn't allowed on Facebook's family of products.
On Messenger Kids, we apply our Community Standards more strictly. We err on the side of caution when it comes to removing content on Messenger Kids because it is an app designed for children under 13. We take extra steps to help keep the product and its content safe for kids.
What kinds of content do you remove from Messenger Kids? What types of content are against the standards you use for the app?
On Messenger Kids, we have a stricter application of our current policies — especially concerning the following areas:
  • Bullying
  • Nudity or sexual content
  • Graphic and violent content, such as animal cruelty or fight videos involving children
  • Celebrating crime
On Facebook, certain types of violent content may be placed behind a graphic warning label and hidden from people between the ages of 13 and 18. On Messenger Kids, we go a step further, and delete this content.
We know and appreciate that sometimes parents share nude images of their children with good intentions; however, we generally remove these types of images to help avoid the possibility of other people reusing them in inappropriate ways.
Can I appeal and get the content back if I don't think it should have been removed?
At this time, you can't appeal the removal of content. However, we are continuously taking feedback and may consider this in the future.
Are you looking at every message sent on Messenger Kids?
We do not look at every message sent on Messenger Kids, but we have started to use our proactive detection technology to identify content that may violate our policies and send it to our teams for further review. Our top priority is the safety of the community.
If you see anything on Messenger Kids that may go against our Community Standards, you can report it.
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