Use Messenger with satellite connectivity

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Satellite support is a type of network connection that may work in places where you do not have cellular service. When your mobile device connects to a satellite network, Messenger may show a banner in Chats that says You're connected by satellite. You can use Messenger to send and receive messages and make voice or video calls.
Your mobile carrier, plan and coverage in your area determine whether your mobile device can connect to a satellite network. Check with your mobile carrier to confirm whether your plan includes satellite service and where satellite service works.

What to expect with satellite connectivity

Satellite connections may have limitations, including:
  • Delays when you send and receive messages.
  • Slow or unstable connections.
  • Audio and video calls that drop, have lower quality or may not connect.
  • Weather that affects performance.
  • Large photos or videos may take longer to send or may not send.
  • Messenger may load slowly or stop responding when you connect.

Troubleshoot Messenger on a satellite connection

Here are some things you can try:
  • Check whether your mobile carrier supports satellite service, and whether your plan includes it and it’s available in your area.
  • Move outdoors with a clear view of the sky.
  • Wait a few minutes, then try again.
  • Update Messenger.
  • Update your device software.
  • Check the weather, because cloudy or stormy weather may affect your connection.

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