Unable to log into Messenger app
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If you're having trouble logging into Messenger, make sure to install the most up-to-date version of the Messenger app. To do this, go to your phone or tablet's app store (example: Apple App Store, Google Play Store) and download any updates.
If you can't log into Messenger or your Facebook account, get help with account login and password issues or learn how to reset your Facebook password.
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