How do I chat with a business using Messenger on their website in Microsoft Edge?
You can chat with businesses that have Messenger available on their website by logging into your Messenger account from their site. How you log into your account depends on what web browser you use.
If you want to chat on a business’ site from a Microsoft Edge browser, you may need to:
Update your browser’s permission settings
To log into your Messenger account outside of facebook.com, your browser has to give us permission to access your storage information (or cookies). This helps us recognize you and let you into your account.
Learn how to update your permission settings for Microsoft Edge so you can login and chat with a business from that browser.
Chat using guest mode
Guest mode lets you chat with a business on their website without your Facebook account.
If you don’t want to update your Microsoft Edge permission settings or log into your Messenger account, learn how to chat with a business using guest mode instead.