Restore end-to-end encrypted chats with a PIN on Messenger

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To restore your chats without having to enter a PIN, you can learn how to restore them with an Apple ID or a Google Account.
This feature is gradually being introduced and may not be available to you yet.
If you’ve stored your chats in secure storage from Messenger using a PIN, you can restore them on a new device with a PIN. This is the same PIN that you would’ve entered when you first enrolled in secure storage on Messenger and you chose to use a PIN. If you don’t recall entering a PIN, or you’re being asked to enter a 40-character code to restore your chat history, you can learn about other options to restore your end-to-end encrypted chats on Messenger.
If you entered a PIN when you first enrolled in secure storage but you can’t remember it, you may be able to restore your chats with a one-time code.
Note: Secure storage settings must be turned on in order for you to restore your chats with a PIN. Learn how to turn on secure storage.

Restore chats with a PIN on a computer

If secure storage is turned on, you’ll be asked to enter your PIN when you log in to messenger.com on a computer. Enter your PIN to restore your chat history.
If secure storage isn’t turned on or you aren’t asked to enter your PIN when you log in:
  1. Go to messenger.com.
  2. Click your profile picture in the bottom left.
  3. Click Privacy & safety.
  4. Click End-to-end encrypted chats.
  5. Click Message storage.
  6. Click Turn on secure storage.
  7. Enter your PIN to restore your chat history.

Reset your PIN

If you forgot your PIN and need to reset it, you must reset it on a device that has secure storage settings turned on.
Open Messenger on a device that has secure storage turned on, select your device below, and follow the steps to reset your PIN.
Learn about other options to restore your end-to-end encrypted chats on Messenger.

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