Cross-app communication on Messenger

Copy link
Beginning in mid-December 2023, you will no longer be able to chat with people on Instagram from a Facebook profile.
Once cross-app communication isn’t available:
  • You can’t start new conversations or calls with Instagram accounts from a Facebook profile.
  • Any existing chats on Messenger that you’ve had with Instagram accounts will become read-only, even if these Instagram accounts are removed from the chat. This means that you and others with Facebook accounts can’t send new messages in these chats.
  • Instagram accounts won’t be able to view your Active Status or whether you’ve seen a message.
  • Any existing chats you've had with Instagram accounts won't move to your inbox on Instagram.
To continue conversations with Instagram accounts, you can start a new chat with them from your Instagram account.

Yes
No

Other ways to get help

Chat with Meta AI support assistant
Resolve issues, make changes and get support in real time