Access to community chats for Facebook groups

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Community chats are chats created specifically for Facebook groups. Note that they are not available to all groups (example: commerce groups) or people at this time.
A community chat is a chat created specifically for your Facebook group, designed for real-time and more public conversations with other group members.
However, some groups or people may not have access to the community chats feature yet. If community chats are available to you, you will see them in the left menu of your Messenger mobile apps, messenger.com, or Facebook group.

If you can’t see, join or participate in a community chat(s), it might be because:

Availability
  • This feature is being gradually introduced. It may not be available to you or the group yet.
Community Standards violations
Bug
  • You recently installed the Messenger app. Try closing and re-opening the app.
  • Try these troubleshooting steps for Facebook or Messenger. If you can’t troubleshoot the issue, you can report the problem for Facebook or Messenger.
Group admins
Note: Some countries in Europe may not yet have all community chat features, such as the ability to create polls, use word effects, send stickers and more.

Learn more about how to:

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