Payments in Messenger
Only use Messenger to transfer money to trusted friends and family. Marketplace purchases paid through Messenger do not qualify for purchase protection.
You can securely send and receive money to friends and family through Messenger using a bank-issued debit card or PayPal account. For added security, you can create a PIN.
Please note that payments in Messenger are only available in the US at this time.
Who can use Messenger to send and receive money?
How long does it take to receive money in Messenger?
Does it cost money to use payments in Messenger?
What payment methods can I use in Messenger?
Can I use payments in Messenger for my personal business?
Sending and Receiving Money
How do I send or receive money in Messenger?
Can I send or request money in a Messenger group conversation?
How do I pay or decline requests for money I've received in Messenger?
How do I add a theme when I send money in Messenger?
Can I cancel money after I send it in Messenger?
Can I send money to another Messenger account that has the same debit card as me?
Can I opt out of using Messenger to pay friends?
Why haven't I received the money I was sent in Messenger?
Why is my Messenger payment pending?
Why did my Messenger payment transaction fail?
How do I update my payment method used in Messenger?
How do I manage my PIN and security settings for Messenger payments?
How do I see a history of my Messenger payments?
What information is shared when I use payments in Messenger?
Do I have to save my debit card info when using payments in Messenger?
What steps does Facebook take to secure and protect my information when I use payments in Messenger?
What can I do to keep my account safe when using payments in Messenger?
What are some common money scams I should look out for when sending or receiving money in Messenger?
How do I report scammers or suspicious activity I see in Messenger?
Confirming Your Identity
Why am I asked to verify my identity or payment method when using Payments in Messenger?
Why is Facebook Payments asking for my ID?
What types of IDs does Facebook Pay accept?
How do I verify my account to continue using Facebook Payments?
How do I update my name on my Facebook Payments profile?
Why is Facebook asking me to update my profile with my legal name or real date of birth?
Why is my Facebook Payments account disabled?
How do I contact Facebook for help with payments in Messenger?