Download or update your Messenger app

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It's important to keep your Messenger app up to date. Installing the latest version may help to fix problems when something's not working.

Download Messenger for Mac computers

You can click here to download Messenger directly or you can download Messenger from the App Store. After installing from the App Store, make sure to turn on automatic updates in the App Store to always have the newest version of the Messenger app.
The new app for Mac is built with Apple Catalyst technology, which means there will be some minor differences from the previous app:
  • Calls no longer include Screen Sharing, Whiteboard and Miniview capabilities.
  • Minimum macOS supported version is changing to 12.1.
  • Ability to select a language different from the operating system language was removed from settings. Messenger will match system language (if supported).

Download Messenger for Windows computers

Go to the Microsoft Store to download Messenger for Windows. After installing, make sure to turn on automatic updates in the Microsoft Store to always have the newest version of the Messenger app.
Make sure you also turn on secure storage before updating so that your end-to-end encrypted chat history is stored. Learn more about how to turn on secure storage for end-to-end encryption.
The new app for Windows is built with web platform technology, which means there will be some minor differences from the previous app:
  • Audio calls will no longer include Dolby ambient noise cancellation.
  • Background blur in calls will no longer be available.
  • Facebook login is no longer supported. You need to enter your email address and password to log in.
  • Mic and camera switching can only be done in the settings outside of a call.
Note: The new Messenger app can only be downloaded from the Microsoft Store.

Tips for troubleshooting

If you're having trouble downloading or updating your Messenger app:
  • Check your internet connection. Test to see if other websites are working.
  • Check your device's storage space to make sure you have enough space to install the app.
  • Check for system updates in your settings. For desktop computers, make sure your operating system is newer than or at least Mac OS v10.14 or Windows 10 version 1903.
  • Confirm that the app is available for your device.
  • Delete the app, then reinstall it. Note: Ensure that you've enabled secure storage to keep your messages when you reinstall the Messenger app.
If you can't download the Messenger app, you can use Messenger on a computer at messenger.com.

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