How do I start a conversation with a business, place or service in Messenger?

You can connect directly with businesses, places and services in Messenger.
To start a conversation with a business, place or service:
Desktop App:
  1. Click at the top.
  2. Type the name of the business, place or service in the search bar.
  3. Click the business, place or service.
  4. Type your message.
  5. Click .
Desktop (messenger.com):
  1. Next to Chats, click .
  2. Type the name of the business, place or service in the search bar.
  3. Click the business, place or service.
  4. Type your message.
  5. Click .
You can also:
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