Download or update your Messenger app

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It's important to keep your Messenger app up to date. Installing the latest version may help to fix problems when something's not working.

Download Messenger directly

You can click here to download Messenger directly.
Note: This is only available for Mac computers.

Download Messenger from the Mac App Store

Go to the App Store to download Messenger for Apple Mac.
After installing, make sure to turn on automatic updates in the App Store to always have the newest version of the Messenger app.

Download Messenger from the Microsoft Store

Go to the Microsoft Store to download Messenger for Windows.
After installing, make sure to turn on automatic updates in the Microsoft Store to always have the newest version of the Messenger app.
Make sure you also turn on secure storage before updating so that your end-to-end encrypted chat history is stored. Learn more about how to turn on secure storage for end-to-end encryption.
The new app is built with web platform technology, which means there will be some minor differences from the previous app:
  • Audio calls will no longer include Dolby ambient noise cancellation.
  • Background blur in calls will no longer be available.
  • Facebook login is no longer supported; You need to enter your email address and password to login.
  • Mic and camera switching can only be done in the settings outside of a call.
Note: The new Messenger app can only be downloaded from the Microsoft store.

Tips for troubleshooting

If you're having trouble downloading or updating your Messenger app:
  • Make sure you have a strong Wi-Fi or wire (Ethernet) connection.
  • Check your device's storage space to make sure you have enough space to install the app.
  • Check for system updates in your settings. For desktop computers, make sure your operating system is newer than or at least Mac OS v10.14 or Windows 10 version 1903.
  • Confirm that the app is available for your device.
  • Delete the app, then reinstall it. Note: Ensure that you've enabled secure storage to keep your messages when you reinstall the Messenger app.
You can download a copy of your information on Messenger at any time.

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