Ways to stay safe on Messenger
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Android App Help
Basic Mobile Browser Help
iPhone App Help
iPad App Help
Computer Help
We care about the safety of our global community, which is why we provide tools to help keep your account safe and secure.
Report bad activity
If you see something that goes against our Community Standards, please let us know. Reports won't include audio or video from calls. You can also report the messages in your conversation. Learn how to give feedback on or report a conversation in Messenger.
Be wary of accounts that pretend to be you or someone else; these aren't allowed on Messenger. Learn how to report someone that’s pretending to be you or someone else.
If you see something you think is a scam, you should avoid responding and report the conversation to us.
Be aware of who you call
In voice or video calls between two participants, your IP address will be disclosed to the other person once the call is answered to establish a peer-to-peer connection. A peer-to-peer connection uses your IP address to connect directly with the person you're calling to help improve the audio and video quality of your call. While this happens in the background, it may be possible for the other person to discover your IP address. IP addresses may contain information such as broad geographical location or internet provider.
You never have to do anything that makes you uncomfortable like sharing photos, videos or information with someone, even if you’ve shared with them before. Don't share personal information like your address or financial information.
Control your privacy
You can control your privacy on Messenger by choosing who can see your Active Status, choosing your Story audience, using end-to-end encryption and more. Learn how to control your privacy on Messenger.
To add more security and privacy to your Messenger account, you can turn on Messenger’s app lock feature for your Android or iOS device.
Control who can reach your Chat list
If someone who you're not connected with on Facebook sends you a message, you'll receive a message request. Keep in mind that replying to a message request connects you with the sender and reveals any content they sent you. Learn how to control who can start a new chat with you on Messenger.
Block, hide or mute people that you don't want to hear from
You can control Messenger notifications for all of your conversations. When you block someone's profile on Facebook or Messenger, they won't be able to join a call you created or are in if both you and they are logged into Facebook or Messenger. Learn how to block people, or mute people on Messenger.
Learn about our content safety features
Different safeguards on Messenger help protect you from sensitive, disturbing or misleading content without us needing to see the content. For example, if someone finds this kind of content on Facebook and shares it with you on Messenger, you’ll only see a hidden preview of the content and have to tap on it to see it.
We also hide media content sent to you in a message request until you accept the request. Learn more about how we protect your privacy on Messenger.
