Give feedback on or report a conversation in Messenger

Note: If you want to report end-to-end encrypted conversations, follow these separate instructions.
If you think a message you've received goes against our Community Standards, you can let us know.
To send feedback on or report a conversation in Messenger:
Desktop App:
  1. Click a conversation to open it, then click .
  2. Click Something's Wrong.
  3. Select a category to help us understand what's wrong.
  4. Click Send Feedback.
Desktop (messenger.com):
  1. Click on a Messenger conversation you want to report or give feedback on.
  2. On the right, click Privacy & Support.
  3. Click Something's Wrong.
  4. Select a category to help us understand what's wrong.
  5. Click Done.
Remember that not everything that may be upsetting violates our Community Standards. Community Standards violations include:
  • Bullying or harassment: content that appears to purposefully target a person with the intention of degrading or shaming them, or repeatedly contacting a person despite that person’s clear desire and action to prevent contact.
  • Impersonation: accounts that pretend to be you or someone else.
  • Direct threats: serious threats of harm to public and personal safety, credible threats of physical harm, specific threats of theft, vandalism or other financial harm.
  • Sexual violence and exploitation: content that threatens or promotes sexual violence or exploitation, including solicitation of sexual material, any sexual content involving minors, threats to share intimate images and offers of sexual services.
Facebook reviews up to 30 of the most recent messages sent in a conversation reported by an account in the European Union and up to 100 of the most recent messages reported by an account in the rest of the world.
These reported messages may also be used to help us improve our systems for reviewing other reported content that may go against our Community Standards.
Learn more about Facebook safety tools and resources. If you ever feel like you or someone you know is in immediate danger, contact your local law enforcement. If someone is bothering you in Messenger, you can always ignore a conversation or block messages.
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